Hyatt Place Richmond - Innsbrook
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Located conveniently near all Short Pump shopping. The room was very spacious with a small partition between the sofa bed area and beds. A large TV that could be positioned allowed for all areas of the room to watch TV. The refrigerator in the room was decent. All the staff were very friendly, including those we saw away from the desk. The breakfast was excellent for a continental breakfast. Many hot and cold options, and the coffee tasted great. Would definitely stay again.
Tyana
novembre 2024
It has been updated. Clean carpet and furniture was nice.
Linda
avril 2025
New rooms are very nice. Breakfast and Lobby nice
William
novembre 2024
My family and I had to evavuate our place due to our apartment flooding. The young lady who checked us in was kind, caring and compassionate. She was the epitome of excellent customer service. I was having a hard time and her kindness made a major positive impact on me.
Shonda
janvier 2025
The rooms are huge and toilets/showers are separate from the sink, which made for easier preparing as we were on our way to a wedding. Breakfast was really good, the bacon on Saturday was melt in your mouth! Carpets in the lobby were run down, but incredible value for what we needed!
Lori
avril 2025
My first experience with staying at any hotel outside of my timeshare was excellent. The staff was very respectful and professional. The room was clean, I felt safe, unfortunately it didn't have a microwave but that's fine the less food people bring in the rooms the less risk of insect problems, not that I've seen any. So over all it was good. I would stay there again. TO ALL THE STAFF AT THE HYATT THANK YOU!
Nadeem
janvier 2023
the location
Mary
janvier 2023
The room was beautiful, bed was comfortable and the shower had great water pressure. The hotel has a bar and friendly staff.
Marykay
avril 2025
•Friendly people, willing to give helpful advice and directions. Surprisingly immaculate room. Way above what I expected. •Breakfast more elaborate than I expected. •Parking is great. •No bugs anywhere! And I searched before I got settled in.
Janis
avril 2024
staff was on private phone call during check in, complaining about having too much to do. She then disappeared with a customer for about 3 minutes while 3 others where waiting to get checked in. Staff was easily distracted, not forthcoming, looked like she didn't want to work there.. Everything else was a very positive experience.
Andy
février 2024
Faire une réservation